Last Updated: March 14, 2025
Terms of Service for Blood Insight AI
Welcome to Blood Insight AI. By using our website at https://bloodinsightai.com ("Website") and our services, you agree to these Terms of Service ("Terms").
1. Service Description
Blood Insight AI is an artificial intelligence tool, co-designed with experts, that helps users understand their blood test results. Our service provides automated analysis of blood test data using AI technology.
2. Use of Service
2.1 Eligibility
- You must be at least 18 years old to use our services
- You must provide accurate and complete information when using our services
- You are responsible for maintaining the confidentiality of your data
- By using our service, you agree to receive your analysis results via email
2.2 Medical Disclaimer
- Our service is for informational purposes only
- The analysis provided should not be considered medical advice
- Always consult with healthcare professionals for medical decisions
3. Data Processing and Privacy
3.1 Data Collection
We collect and process:
- Personal information (name, email, payment details)
- Blood test data (temporarily stored - automatically deleted after 15 minutes if the analysis process is not completed)
- Non-personal data through cookies
- Analysis results are sent to your provided email address
3.2 Data Protection
For detailed information about how we handle your data, please refer to our Privacy Policy at https://bloodinsightai.com/privacy-policy
4. Payment and Refunds
4.1 Payments
- All prices are clearly displayed before purchase
- Payments are processed securely through our payment providers (e.g. Stripe)
4.2 Refund Policy
- You may request a full refund within 7 days of purchase
- Refund requests should be sent to l.cundric@gmail.com
5. Expert Consultations
5.1 Optional Service
- Expert consultations are an optional additional service
- Consultations are provided by third-party professionals
- Additional terms may apply to consultation services
5.2 Consultation Process
- Your contact information will be shared with the consulting expert only upon your explicit request
- The expert will contact you directly to arrange the consultation
6. Limitations of Liability
6.1 Service Accuracy
- While we strive for accuracy, our AI analysis may not be perfect
- We do not guarantee the completeness or accuracy of the analysis
- Users should not rely solely on our service for medical decisions
6.2 Service Availability
- We aim to maintain continuous service availability
- We are not liable for any service interruptions or technical issues
7. Intellectual Property
7.1 Our Rights
- All content, features, and functionality of our website are owned by Blood Insight AI
- Our service utilizes third-party AI models (LLMs) for analysis
- Our proprietary methods of processing and presenting the analysis results are owned by Blood Insight AI
7.2 User Rights
- You retain rights to your personal data and blood test results
- You may save your analysis results for personal use
8. Changes to Terms
We may update these Terms from time to time. Users will be notified of any significant changes via email.
9. Governing Law
These Terms are governed by the laws of Estonia, without regard to its conflict of law principles.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: l.cundric@gmail.com